frequently asked questions...


Can you tip on a card? – No. As of January 1st, 2017, we can no longer add gratuity onto a credit card. (Sorry!)

What credit cards do you accept? - We accept all major credit cards. 

Can I come in for a consultation? - Yes. All consultations are free of charge.

Will I be reminded of any upcoming appointments?- Yes.  bleach. does send text confirmations or e-mails the day before your appointment.

What shampoo should I use to protect my color treated hair? - A shampoo low in sulfates is best for color treated hair. We suggest: Bumble and bumble. Color Minded Shampoo, Hairdresser's Invisible Oil Shampoo, Hairdresser's Invisible Oil Cleansing Oil-Creme Duo, Straight Shampoo or Curl Care Shampoo. 

What retail lines do you carry?- bleach. is a Bumble & Bumble exclusive salon. 

Should I wash my hair prior to a color service? - Color is best applied on a clean palette. If you are unsure your stylist can decide before applying color.

Should I wash my hair prior to getting an up-do? - Yes. Product can be applied to achieve your desired end result. 

How long does a keratin treatment take/last? - Depending on the density/length of your hair, application can take up to 3 hours. Depending on how often you shampoo your hair, a treatment can last up to 3 months. 

What color line do you use? - We use Tocco Magico, Pravana, Pulp Riot, Guy Tang Metallics and Wella Freelights.

How long will my color last? - Depending on your home care, color usually last between 4-6 weeks.

How long should I expect to be in the salon when having a balayage service? - Depending on length, level and desired result, balayage typically takes 2-6 hours. The more time you can dedicate to the salon the better the result. A consultation is always advised before this service. 

What is Olaplex? - Olaplex is a hair treatment that reconnects broken disulfide bonds in your hair. It also limits damage to hair during and after a lightening service.

Am I a candidate for Olaplex?- Anyone experiencing breakage in the hair shaft is a candidate for an Olaplex treatment. Olaplex can be added to any color service or can be applied as a conditioning treatment. 

How do the stylists stay current in education?- Stylists at bleach. have complete access to Bumble & Bumble university located in New York.  We also complete monthly in salon classes to keep up with current trends and style inspirations.

What skincare line do you use?- At bleach. we use Origins exclusively.  Origins harnesses the power of plants to create high performance skincare.  The products are formulated with the best from nature and manufactured with earth-friendly practices.

If you have a question that we did not answer on this page, please feel free to call us at 732.202.6122